FAQS

FAQS

Returns Policy? 

Complex Apparel unfortunately we don't provide a Returns Policy.

How to shop online?

Once you're done browsing, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Cart" button on the top right of any page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.

How do I checkout?

Once you are ready to checkout with the items in your shopping bag, click on the “checkout” button in your shopping cart. You will be redirected to Paypal where you can sign in and pay securely and safely.

Do you have sizing information?

We try to include as much accurate sizing information for each product as possible. We have also added a size chart to every product in the product description. 

When will my order be shipped?

We aim to get all items dispatched within 2 days of payment, however please allow up to 5 days for your item to be dispatched. (In extreme cases orders can take up to 10 days to be dispatched.) We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification for credit verification. DELIVERY TIME DOES NOT INCLUDE SUNDAYS OR BANK HOLIDAYS